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Tenants

Welcome Home

At Compass Property Management, we make renting simple, transparent, and comfortable. Our team provides responsive communication, well‑maintained homes, and reliable support from move‑in to move‑out.

Tenant Portal

Your secure online portal gives you 24/7 access to essential tools.

What You Can Do

  • Pay Rent Online — fast, secure payments
  • Submit Maintenance Requests — upload photos and track progress
  • View Lease Documents — access your lease anytime
  • Update Contact Information — keep your account current

If you need help logging in, our team can assist.

Maintenance & Repairs

We partner with licensed, vetted vendors to ensure timely and professional service.

Services Covered

  • Routine repairs
  • Emergency issues
  • Seasonal maintenance
  • Safety‑related concerns

For emergencies, contact local emergency services first, then notify us through your portal.

Move‑In Support

We provide a smooth, organized move‑in process.

Included at Move‑In

  • Digital inspection report
  • Utility setup guidance
  • Property‑specific rules (trash, parking, HOA)
  • Professional cleaning before occupancy

If anything looks off, submit a request through your portal.

Move‑Out Guidelines

Clear expectations help you maximize your security deposit return.

What We Provide

  • Cleaning checklist
  • Paint and patch guidance
  • Key return instructions
  • Final inspection timeline

You may request a pre‑move‑out walkthrough for clarity.

Rental Policies

Our policies ensure a safe, respectful living environment.

General Requirements

  • On‑time rent payments
  • Respect for neighbors
  • No unauthorized occupants or pets
  • Compliance with HOA or community rules
  • Proper care of the home and landscaping (where applicable)

If you have questions about your specific property, we’re here to help.

Pet‑Friendly Options

Many Compass homes welcome pets.

Typical Requirements

  • Pet screening
  • Possible breed or size restrictions
  • Additional deposits or monthly pet rent

Explore pet‑friendly rentals available now.

Why Rent With Compass

Tenants choose Compass Property Management because we offer:

  • Responsive communication
  • Modern online tools
  • Fair, transparent policies
  • Well‑maintained homes
  • Local Santa Barbara expertise

We’re committed to providing a rental experience that feels professional, respectful, and easy.

Need Assistance

Our team is here to support you.

  • Contact Tenant Support
  • Request a Lease Review
  • Ask About Renewals